Effective Date: November 2025

This Privacy & Cookie Policy explains how  Hewns (“we,” “us,” “our”) collects, uses, and protects your information when you visit hewns.co or purchase any of our products.

By using this website, you agree to the terms of this Privacy & Cookie Policy.

1. Introduction

We value your privacy and process personal information in line with applicable global privacy laws, including GDPR, CCPA/CPRA, and other relevant data protection regulations.

This policy describes the type of information we collect, how we use it, how we share it, and the choices available to you.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details

Payment information: Processed securely through third-party gateways (Stripe, PayPal, or WooCommerce Payments). We do not store full credit card numbers.

b. Technical & Website Usage Data

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed and time spent on the site
• Traffic sources and referring URLs

c. Location Data

We may collect approximate location information (via IP address) to improve user experience, enhance security, and prevent fraudulent orders.

You can disable location tracking through your browser or device settings at any time.

d. Marketing & Behavioral Data

Collected through cookies, pixels, and similar technologies used by tools such as:

• Google Analytics
• Meta Pixel
• TikTok Pixel
• Email marketing platforms

This data helps us improve the website, measure performance, and deliver relevant offers.

3. How We Use Your Information

We use your information to:

• Process and ship orders
• Communicate about your purchase
• Provide customer support
• Send promotional emails (if subscribed)
• Improve website functionality and user experience
• Prevent fraudulent transactions
• Comply with legal obligations

4. Sharing of Information

We do not sell personal information in the traditional sense.

We may share information with trusted service providers solely for business operations, including:

• Payment processors
• Shipping carriers
• Analytics platforms
• Email and marketing systems

These partners are only permitted to use information as needed to perform their services.

You may request to opt out of advertising-related data sharing by contacting us at support@cuttingboard.com.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Enable website functionality (e.g., cart, checkout)
• Improve performance and analytics
• Deliver personalized content and advertising

You may disable cookies in your browser settings.

However, doing so may impact website functionality.

Common cookies include:

• Google Analytics: site performance tracking
• Meta Pixel: ad and conversion tracking
• WooCommerce cookies: essential for cart and checkout

By using this site, you consent to the use of cookies as described here.

6. Data Retention

We retain personal data only as long as necessary for business or legal requirements:

• Order information: up to 7 years (tax & accounting laws)
• Marketing data: until you unsubscribe or request deletion
• Analytics data: typically retained up to 26 months

7. Your Rights (GDPR / CCPA / CPRA)

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Request portability of your data
• Opt out of targeted advertising
• Withdraw marketing consent

To exercise these rights, email us at support@cuttingboard.com.

We may verify your identity before processing your request.

8. Data Security

We use SSL encryption, secure hosting, and restricted access procedures to protect personal data.

Although we take strong measures, no internet transmission is completely secure, and we cannot guarantee absolute protection.

9. International Data Transfers

As a U.S.-based company, your information may be stored or processed in the United States or other countries where our service providers operate.

Where required, we implement safeguards such as Standard Contractual Clauses (SCCs) to ensure protection consistent with GDPR requirements.

10. Third-Party Services

We may share limited information with service providers, including:

• Stripe, PayPal, and payment processors
• Shipping and logistics partners
• Analytics tools (Google, Meta, TikTok)
• Email and CRM platforms

These third parties maintain their own privacy policies and security standards.

We are not responsible for the privacy practices of external websites linked from our site.

11. Children’s Privacy

We do not knowingly collect personal information from children under 16.

If you believe a child has submitted data, please contact us and we will remove it promptly.

12. Email Marketing

If you subscribe to our email list, you may receive promotional messages.

You may unsubscribe at any time using the link provided in each email or by contacting us directly.

13. Changes to This Policy

We may update this Privacy & Cookie Policy at any time.

Updates take effect immediately upon posting to this page.

14. Contact Information

For any privacy-related questions or requests, contact:

contact@hewns.co

Hewns

PLM Commerce LLC

701 Tillery Street Unit 12, 3453, Austin, TX 78702, Travis, US